How do you know if you’re good at your job? Whatever you do – butcher, baker, software maker – the standards of success are probably clearly understood by you, your superiors and your clients. Sales figures, mortality rates, Michelin stars and investment returns are easily quantifiable ways to evaluate the performance of those involved. There are, of course, certain intangibles that come into play in work evaluations, too. Even professional athletes, for example, who live and die by the sword of statistics, know that their on-the-job performance reviews include consideration of clubhouse skills like leadership, consistency and calm. Now, how [...]
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